The Westchester County Department of Social Services (DSS) helps low-income families and individuals access benefits programs like Medical Assistance, SNAP (formerly known as Food Stamps), Temporary Assistance, Home Energy Assistance, Housing, and Homeless services. In this post, we are going to describe the DSS benefits and how to apply, plus the list of DSS office locations near you, including Yonkers, White Plains, and Mount Vernon.

"Westchester County DSS Office Locations"

Table of Contents:

  • Westchester County DSS Benefits
  • Westchester County DSS Office Locations
  • Phone Number for Westchester County DSS

Westchester County DSS Benefits

The Department of Social Services provides an array of services to Westchester residents in need of help, including the areas of child support, food, housing, medical services, and home energy costs.

It also provides protective and preventive services for vulnerable children and adults. This includes support for those experiencing homelessness, domestic violence, and substance use disorders.

Here’s a description of some of the benefits programs supported by the Westchester County DSS:

SNAP (Food Stamps)

SNAP (Supplemental Nutrition Assistance Program), formerly called Food Stamps, helps low-income households by supplementing their monthly food budget.

Eligible households use an electronic benefit card (New York EBT Card) to access their benefits at the supermarket checkout counter the same way a debit card is used.

There are many supermarkets throughout the county where recipients can use their benefit card.

For help in applying for SNAP in Westchester County, click here.

Medical Assistance

Medical Assistance (MA/Medicaid) provides help for people who cannot afford to pay for all of their medical care. Most MA in Westchester County is provided through Medicaid Managed Care.

You may be eligible for Medical Assistance if you receive public assistance, Supplemental Security Income (SSI), or if you meet income, resource, age, or disability criteria.

For more about DSS Health Care benefits, click here.

Temporary Assistance

The Westchester County Department of Social Services offers a wide range of help for individuals and families of low income and for families under severe financial pressure from catastrophic illness or family breakup.

The DSS aims to keep families together and, where possible, keep them within the community. This helps the family survive as a unit and reduces its dependency.

For more about DSS Temporary Assistance benefits, click here.

Adult, Child and Family Services

The DSS is also responsible for overseeing a wide range of programs and services for at-risk families and children.

The aim of the department is to keep families together whenever possible within the community, to help the family survive as a unit, and to promote normal development and growth.

The office receives assistance from and collaborates with the court and legal networks, advocacy groups, home care providers, and other agencies to achieve these ends.

For more about Adult, Child, and Family Services, click here.

Westchester County DSS Office Locations

Below is the list of Westchester County DSS office locations, including address, phone number, and hours of operation.

Mount Vernon District Office

100 East First Street
Mount Vernon, NY 10550-3442
Customer Service: (914) 995-3333
Hours:8:30 a.m. to 5 p.m., Mon. – Fri., except holidays

Peekskill District Office

750 Washington Street
Peekskill, NY 10566-5499
Customer Service: (914) 995-3333
Hours: 9 a.m. to 5 p.m., Mon. – Fri., except holidays

White Plains District Office

85 Court Street
White Plains, NY 10601-4201
Customer Service: (914) 995-3333
Hours: 8:30 a.m. to 5 p.m., Mon. – Fri., except holidays

Yonker District Office

131 Warburton Avenue
Yonkers, NY 10701
Customer Service: (914) 995-3333
Hours: 8:30 a.m. to 5 p.m., Mon. – Fri., except holidays

Phone Number for Westchester County DSS

By contacting our Case Management Information Center (CMIC) at (914) 995-3333, you can do the following without having to come to your local District Office:

  • Get general information
  • Have an Application mailed to you
  • Have a Recertification mailed to you
  • Check if documents were received
  • Check the status of your case
  • Notify the Agency that you have moved or update your contact information
  • Report any changes to your case
  • Get a copy of your budget
  • Have a copy of a notice or decision on your case mailed to you
  • Request a benefit card (CBIC)

Hours of Operation:

Hours: 9 a.m. – 5 p.m., Mon. – Fri., except holidays

Other DSS Phone Numbers:

In the event of a specific emergency, you can call:

  • Child Abuse Hotline (800) 342-3720
  • Abandoned Infant Information (866) 505-SAFE (7233)
  • Protective Services for Adults Intake (914) 995-2259
  • Emergency Services (914) 995-2099
  • Or, you can always call 911 in any emergency

For a complete list of DSS phone numbers, click here.

DSS Social Media Contact Information

You can also keep in touch with the DSS through their social media channels.

In addition, you can use social media to contact the DSS if you are unable to reach them by phone.

Here are the DSS Social Media Channels:

Westchester County DSS Office Locations Summary

We hope this post on Westchester County DSS Office Locations was helpful to you!

If you have more questions about your New York EBT or SNAP Benefits, please let us know in the comments section below.

For more help on what and where you can use your New York EBT Card, check out our other articles here:
What Fast Food Restaurants Take EBT in New York?
How to Use New York EBT Online at Amazon
How to Get a Free Phone With New York Food Stamps
New York to see 25% Increase in SNAP Benefits
Rochester Food Stamps Eligibility Guide
How to get SNAP in Buffalo, New York

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