New York EBT Deposit Schedule for 2021

Last updated on October 7, 2021.

If you are a New York state or New York City EBT cardholder, it can be confusing to find out when you will be receiving your monthly SNAP payments. In this post, we will provide you with the New York EBT Deposit Schedule for 2021 so know exactly when you will receive your monthly benefits deposit.

We will provide two different schedules, one for New York City and the other for all other counties.

Additionally, if you did not receive your SNAP benefits this month, we will explain the possible reasons why and how to appeal.

Also, for your convenience, we will provide the three ways you can check your New York EBT Card balance.

That way, you can make sure your food stamps or cash benefits for the month have been deposited into your EBT account.

Table of Contents:

  • New York EBT Deposit Schedule
  • NYC EBT Pickup Schedule 2021
  • What to do if you did not receive your EBT Benefits
  • How to Check New York EBT Card Balance
  • New York EBT Customer Service

To find out when you will receive your monthly New York EBT benefits payment, keep reading below.

For P-EBT Extension for the 2020/2021 school year, click here.

"Get NYC EBT Pickup Schedule by Month"

The New York Department of Social Services’ Office of Temporary and Disability Assistance (OTDA) is responsible for administering the EBT card program.

The New York SNAP EBT card is used to distribute food and cash benefits to those eligible New York residents that have been approved for public assistance benefits.

The following programs are delivered through the EBT card, which is also called Common Benefit Identification Card (CBIC):

  • Supplemental Nutrition Assistance Program (SNAP or Food Stamps)
  • Cash Benefits (Temporary Assistance or TANF)

New York EBT Deposit Schedule for 2021

"New York EBT Card"

In the state of New York, each county distributes SNAP benefits to those who qualify.

In addition, there is no single date on which all SNAP benefits are issued.

Instead, in all counties except NYC, benefits are sent out over the first 9 days of every month, based on the last digit of your case number.

When your food stamps benefit is deposited on your EBT Card depends on the last digit of your case number.

Benefits are available on Weekends and Holidays.

Any remaining balance on your EBT card is added to the next month’s balance.

Here is the schedule of payment based on the last digit of your case number:

All NY Counties Except New York City

All Counties Except NYC
If your Case Number ends in Benefits are deposited on the
0 or 1 1st of the month
2 2nd of the month
3 3rd of the month
4 4th of the month
5 5th of the month
6 6th of the month
7 7th of the month
8 8th of the month
9 9th of the month

New York City Residents SNAP Issuing Schedule

SNAP Benefits for NYC recipients are deposited based on a completely different schedule.

The actual dates change from one month to month. The city publishes a six-month schedule showing the exact availability dates.

See the schedule below:

NYC EBT Pickup Schedule 2021 (January – December 2021)

The schedule below is for both Cash Assistance and SNAP Recipients.

January – June 2021

Toe Digit
January CA & SNAP February CA & SNAP March CA & SNAP April CA & SNAP May CA & SNAP June CA & SNAP
1A 1B 2A 2B 3A 3B 4A 4B 5A 5B 6A 6B
0 1/2 1/16 2/1 2/16 3/1 3/16 4/1 4/16 5/1 5/17 6/1 6/16
1 1/4 1/19 2/2 2/17 3/2 3/17 4/2 4/17 5/3 5/18 6/2 6/17
2 1/5 1/20 2/3 2/18 3/3 3/18 4/3 4/19 5/4 5/19 6/3 6/18
3 1/6 1/21 2/4 2/19 3/4 3/19 4/5 4/20 5/5 5/20 6/4 6/19
4 1/7 1/22 2/5 2/20 3/5 3/20 4/6 4/21 5/6 5/21 6/5 6/21
5 1/8 1/23 2/6 2/22 3/6 3/22 4/7 4/22 5/7 5/22 6/7 6/22
6 1/9 1/25 2/8 2/23 3/8 3/23 4/8 4/23 5/8 5/24 6/8 6/23
7 1/11 1/26 2/9 2/24 3/9 3/24 4/9 4/24 5/10 5/25 6/9 6/24
8 1/12 1/27 2/10 2/25 3/10 3/25 4/10 4/26 5/11 5/26 6/10 6/25
9 1/13 1/28 2/11 2/26 3/11 3/26 4/12 4/27 5/12 5/27 6/11 6/26

July – December 2021

Toe Digit
July CA & SNAP August CA & SNAP September CA & SNAP October CA & SNAP November CA & SNAP December CA & SNAP
7A 7B 8A 8B 9A 9B 10A 10B 11A 11B 12A 12B
0 7/1 7/16 8/2 8/16 9/1 9/16 10/1 10/16 11/1 11/16 12/1 12/16
1 7/2 7/17 8/3 8/17 9/2 9/17 10/2 10/18 11/3 11/17 12/2 12/17
2 7/3 7/19 8/4 8/18 9/3 9/18 10/4 10/19 11/4 11/18 12/3 12/18
3 7/6 7/20 8/5 8/19 9/4 9/20 10/5 10/20 11/5 11/19 12/4 12/20
4 7/7 7/21 8/6 8/20 9/7 9/21 10/6 10/21 11/6 11/20 12/6 12/21
5 7/8 7/22 8/7 8/21 9/8 9/22 10/7 10/22 11/8 11/22 12/7 12/22
6 7/9 7/23 8/9 8/24 9/9 9/23 10/8 10/23 11/9 11/23 12/8 12/23
7 7/10 7/24 8/10 8/25 9/10 9/24 10/9 10/25 11/10 11/24 12/9 12/27
8 7/12 7/26 8/11 8/26 9/11 9/25 10/12 10/26 11/12 11/26 12/10 12/28
9 7/13 7/27 8/12 8/27 9/13 9/27 10/13 10/27 11/13 11/27 12/11 12/29

Once your benefits are deposited into your account, you can begin using them with your SNAP EBT card to purchase eligible food items.

If you need help finding your Case Number or Toe digit, please contact your local SNAP office.

For New York City SNAP Centers, click here.

For all other counties, click here to see the list of Department of Social Services Offices by county.

What to do if you did not receive your EBT Benefits

If you did not receive your EBT benefits for the month, it could be due to several reasons, including:

  • You did not Recertify
  • Failure to submit the Recertification/Renewal report on time
  • You no longer meet the eligibility requirements
  • Failure to comply with employment requirements
  • Missed an appointment with the Department of Social Service (SNAP Office)
  • Did not respond to a letter from the OTDA asking for information
  • You committed food stamps fraud

For further information regarding the status of your benefits, please contact your local county Department of Social Services office.

You can locate the address and telephone number for your county Social Services office here.

You can Appeal the Decision to Cutoff your Benefits

If you disagree with a decision by the county Social Services office to cutoff your SNAP or Cash Assistance, you can appeal and ask for a hearing in writing or by phone.

This process is failed a Fair Hearing.

A Fair Hearing is a chance for you to tell an Administrative Law Judge from the New York State Office of Temporary and Disability Assistance, Office of Administrative Hearings, why you think a decision about your case made by a local social services agency is wrong.

It is best to request a fair hearing in writing. For details on how to request a hearing, click here.

Contact Fair Hearings

For all other issues, including inquiries or complaints regarding a specific fair hearing decision, obtaining an additional copy of a decision, or requests to amend a decision and/or reopen a hearing, you may contact the Office of Administrative Hearings at:

Office of Temporary and Disability Assistance
Office of Administrative Hearings
PO BOX 1930
Albany, N.Y. 12201-1930

Fax: 518-473-6735
Phone: 1 (518) 474-8781 or 1 (800) 342-3334 (toll free)

New York EBT Card Balance Check

Here’s how to check the balance on your New York EBT Card.

Option 1 – Check your Last Receipt

The first option for checking your New York EBT Card balance is to check your last receipt.

This is the easiest and quickest way to locate the current balance on your New York EBT Card.

Once you locate your last receipt, the card balance will be listed at the bottom of your grocery store receipt or the ATM receipt if you also get cash benefits.

You should get in the habit of keeping your most current EBT receipt, that way, you always have a quick way to check your balance before you shop.

Option 2 – Login to New York EBT Card Account

The second option for checking your New York EBT Card balance is online through the ConnectEBT website.

To log in, visit connectebt.com, then enter your User ID and password.

Once logged in, you’ll be able to view your current balance and transaction history.

If you do not have a ConnectEBT account, you can create an Advantage Card Account here.

"New York EBT Card Balance Check"

Option 3 – Check New York EBT Balance by Phone

Lastly, you can check your New York EBT Card balance is by phone.

Call the EBT Customer Service number (1-888-328-6399) on the back of your card.

The Customer Service Hotline is available 24 hours a day, 7 days a week.

After you call, enter your EBT card number and you will hear your current SNAP or cash assistance account balance(s).

New York EBT Card Customer Service

"New York EBT Customer Service"

Here’s what the New York EBT Support center can help you with:

You may use the helpline to:

  • Check your SNAP or cash account balance information.
  • Hear your last ten transactions.
  • Request a printed 2-month statement of your account history.
  • File a claim if you suspect that a transaction error occurred.
  • Change your PIN.
  • Report damaged, lost, or stolen cards, and request a replacement card be mailed to you.

New York EBT Customer Care Center

Contact a customer service representative for help with your New York EBT card by calling the phone number below.

New York EBT Phone Number

1-888-328-6399

The toll-free helpline is available in Arabic, Chinese, English, Haitian-Creole, Italian, Korean, Russian, and Spanish to recipients 24 hours per day, 7 days per week.

If you need further assistance with your SNAP benefits, you can contact your local Social Services office.

Click here to locate an office near you.

New York EBT Deposit Schedule Summary

Here’s the bottom line:

For both New York EBT and Cash Benefits EBT:

When your benefit is deposited on your EBT Card depends on the last digit of your case number.

Benefits are available on Weekends and Holidays.

SNAP Benefits for NYC recipients are deposited based on a completely different schedule.

If you did not receive your EBT benefits for the month, it could be due to several reasons.

The best course of action is to contact your local Social Services office for more information about why you did not get your benefits.

Questions?

We hope this post on the New York EBT Deposit Schedule for 2021 was helpful.

If you have further questions about New York EBT Card or P-EBT, please let us know in the comments section below.

Be sure to check out our other articles about New York Food Stamps New York EBT, including:
Get Free Admissions with New York EBT Card
P-EBT Extension for Summer 2021
New York SNAP Income Limit
Eligibility Guidelines for New York Food Stamps
New York EBT FAQs
How to Get a Free Phone with New York SNAP

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