If you live in Albany County, New York, and are trying to locate a SNAP (Food Stamps) office, we can help. You can visit one of the Food Stamps Offices in Albany County, NY (Department of Social Services) to get help with the following:

  • Apply for New York Public Assistance benefits in person
  • Check the Status of a New York Benefits Application
  • Renew/recertify your benefits
  • Go for a Benefits Interview Appointment
  • Order a Replacement EBT Card
  • Get help with your New York Public Assistance benefits

Albany County SNAP offices are run by the Department of Social Services.

We have provided the full list of Food Stamps Office in Albany County, NY below.

For each of the Albany County SNAP offices listed below, we have included the address and phone number.

Furthermore, we have provided below a list of frequently asked questions that New York SNAP applicants call their local SNAP offices for.

Read through the questions and see if you can save yourself time by getting your question answered here.

That way, you don’t have to visit or call your New York SNAP office for help.

If you would rather apply for SNAP online, see our post on Food Stamps Eligibility in New York.

To locate a SNAP Food Stamps Office in Albany County near you, keep reading below.

"Food Stamps Office in Albany County NY"

Food Stamps Office in Albany County, NY

Below is a list of all SNAP office locations in Albany County, New York.

Albany County Department of Social Services

162 Washington Avenue
Albany, NY 12210

Phone Number for Albany County DSS (Food Stamps Office)

Here’s the phone number to call to reach the food stamps office (DSS Office):

Call Center: (518) 447-2551

Fax: (518) 447-7004

New York SNAP FAQs

Here are the most frequently asked questions about New York SNAP (Food Stamps):

What documents will I need to provide to Apply for New York SNAP?

Here are the documents usually required to get New York SNAP:

  • A copy of your ID
  • Proof of any income from the last 30 days
  • Proof of student status (for college students)

In addition, immigrants may also be asked to provide:

  • A copy of your green card
  • A copy of your most recent paperwork for a U Visa, T Visa, asylum, refugee or parolee status, or a Violence Against Women Act petition
  • Naturalized U.S. citizens may be asked to provide a copy of their U.S. passport or naturalization documents.

However, if you are applying only for other people in your household, you do not have to provide proof of your immigration status.

Furthermore, your New York SNAP benefit amount may be increased if you can provide proof of:

  • Housing expenses
  • Child support paid
  • Child/dependent care paid
  • Medical expenses if you are 60+ or disabled

What is the Income Limit for New York SNAP?

Here are the SNAP income limits for New York for 2022-2023 grouped by household types.

SNAP Income Eligibility Standards for Fiscal Year 2023
Effective October 1, 2022 – September 30, 2023
Household SizeThe Maximum Gross Monthly Income for Households with an Elderly or Disabled Member and Households with Dependent Care Expenses (200% of FPL)Maximum Gross Monthly Income for Households with earned income – no elderly or disabled member (150% of FPL)Maximum Gross Monthly Income for Households without Earned Income (no elderly or disabled member – (130% of FPL)Monthly Net Income (100% of FPL)
Each Additional Household Member: Add$787$590$512$394

How do I Apply for New York Food Stamps?

There are four ways you can apply for SNAP in New York:

1. Apply Online

Apply for New York food stamps online through the mybenefits.ny.gov website.

In addition, you can check your eligibility for more than 20 state programs on the myBenefits NY website.

Select your county of residence from the dropdown menu and you will be taken to the page to apply.

2. Apply Over the Phone

To apply over the phone, Albany County Department of Social Services at (518) 447-2551.
They are open Monday-Friday 9:00 AM-5:00 PM.

3. Print Out the Application and Mail/Fax it In.

You can download the application and fill it out. 

4. Apply in Person

You can apply in person at an Albany County Department of Social Services office location listed above.

How long will it take to get New York food stamps?

For most households, it takes about 30 days to get New York food stamps from the time of application.
However, if you are eligible for expedited processing of your application, you will receive your SNAP benefits in as little as 5 days.
After you submit your SNAP application and are interviewed, you will receive a written decision in the mail.
If you are approved, benefits should start as of the date you filed your application.
Upon approval, you will also receive an Electronic Benefits Card (New York EBT Card) and your benefits will be automatically added to the card each month.

Is an Interview Required to get New York Food Stamps?

Once you have submitted an application for SNAP benefits in New York, you will likely be scheduled for an interview with a caseworker.

Be sure to prepare for your interview.

The caseworker will ask you questions about your application, including household income and expenses, including documentation.

Your caseworker will contact you by phone to set up your SNAP application interview.

Do not ignore this phone call.

Failure to complete a SNAP interview for your application will further delay the processing of your application and may result in your application being rejected as incomplete.

How do I renew my New York Food Stamps?

If you are currently on SNAP benefits in New York State and do not also get Cash Assistance benefits, you can renew (re-certify) your SNAP benefit without visiting a Department of Social Services (DSS) office.

Here’s how the process works:

Two months prior to the end of the re-certification period, you will receive a packet in the mail from the DSS that includes a SNAP application and a scheduled interview appointment on page 1.

There are three important steps you  have to follow to complete the re-certification process:

Step 1

You must submit your re-certification application before you can be interviewed on the scheduled interview appointment date.

You can submit your SNAP Re-certification application by mail, online (at www.myBenefits.ny.gov), by fax, or in person at 158 Pearl Street, Buffalo NY 14202.

Step 2

After you submit your re-certification application, you must be interviewed.

However, if you submit your application AFTER the scheduled interview appointment on page one of your re-certification packet, then it is YOUR responsibility to re-schedule your interview appointment before the end of your re-certification period.

Step 3

After your interview, the DSS may ask you to submit additional documents related to your income or circumstances.

If you are asked to provide additional documents, you may submit them by mail, by fax, in person at 158 Pearl Street, or by using the NYDocSubmit app.

Download the NYDocSubmit app from the Apple or Google Play store.

How do I contact New York EBT Customer Service?

Here’s how to reach New York EBT Customer Service:

You can call them Toll-Free at 1 (888) 328-6399 (24 hours a day, 7 days a week)

Here are the issues customer service can help you with:

  • Report a lost or stolen EBT card
  • Change your PIN
  • Check how much cash or SNAP you have available
  • Report any problems in receiving your cash or SNAP
  • Ask general questions about SNAP or cash benefits

Locate EBT Stores and ATM

Additionally, you can call 1 (800) 289-6739 (Monday – Friday, 9:00 AM – 5:00 PM) to find participating SNAP EBT stores and ATMs that do not charge extra to access your cash benefits with your EBT card.

Lastly, you can check your New York EBT balance through connectebt.com/nyebtclient/.

You can also download the ConnectEBT app – which is available through the Apple app store or Google Play store.

How can I reach other Albany County DSS Offices?

Here are the contact numbers for the full list of services provided by the Albany County Department of Social Services.

You can call any of the numbers below Monday – Friday, 8:30 am – 4:30 pm.

  • Temporary Assistance: (518) 447-7653
  • SNAP: (518) 447-4984
  • Reception/EBT Cards: (518) 447-5596
  • HEAP: (518) 447-7681
  • Medicaid: (518) 447-7587
  • Employment: (518) 447-3017
  • Daycare: (518) 447-3017
  • Fair Hearings: (518) 447-3017
  • Child Support: (518) 447-7390
  • Adult Protective Services: (518) 447-7177
  • Fraud: (518) 447-7380

What is the Poverty Line in New York?

In 2022, the federal poverty rate is $13,350 a year for an individual and $27,750 for a family of 4.

The federal poverty levels are used to determine your eligibility for certain programs and benefits, including SNAP, WIC, and TANF, and for savings on Marketplace health insurance, Medicaid, and CHIP coverage.

The table below shows the Federal Poverty level for 2022 by household size.

2022 Federal Poverty Level (FPL)
Family size
Federal Poverty Level
For individuals$13,590
For a family of 2$18,310
For a family of 3$23,030
For a family of 4$27,750
For a family of 5$32,470
For a family of 6$37,190
For a family of 7$41,910
For a family of 8$46,630
For a family of 9+
Add $4,720 for each extra person

Food Stamps Office in Albany County NY Summary

We hope this post on SNAP Food Stamps Center in Albany County NY was helpful.

If you have further questions about the New York SNAP or New York EBT Card, please let us know in the comments section below.

Be sure to check out our other articles about New York SNAP and New York EBT, including:

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