NYC ACCESS HRA Mobile App (for Android and iPhone)

If you are trying to log in to your ACCESS HRA account through the NYC ACCESS HRA Mobile App and need help, you’ve come to the right place. In this post, we will explain in detail how to log in to the ACCESS HRA Mobile App, for both Andriod and iPhone.

Additionally, if you do not yet have the NYC ACCESS HRA Mobile App on your phone, we will show you how to download it from the Google Play store for Andriod and the Apple store for iPhone.

Lastly, we will explain what you can do with the mobile app, including checking your SNAP and Cash Assistance benefits.

Table of Contents:

  • What you can do with the ACCESS HRA Mobile App
  • NYC ACCESS HRA Mobile App Login
  • ACCESS HRA Account Password Reset
  • How to Download the ACCESS HRA Mobile
  • New York City SNAP EBT FAQs

"Get NYC ACCESS HRA Mobile App for iPhone and Android"

What you can do with the ACCESS HRA Mobile App

There are several benefits to using the ACCESS HRA mobile application. With the ACCESS HRA app, you can view:

  • SNAP (Food Stamps) / Cash Assistance (CA) case status
  • EBT balance
  • Recent payments
  • Upcoming appointments
  • Documents on file
  • Fair Fares NYC enrollment information
  • Required documents for your SNAP (Food Stamps) or Cash Assistance (CA) case or Fair Fares NYC application

The video below does a great job of explaining how you can use the ACCESS HRA Mobile App to apply for benefits, check on your application status, view documents, and manage your benefits.

NYC ACCESS HRA Mobile App Login

Here’s how to login to your NYC ACCESS HRA Mobile App for both iPhone and Andriod:

First, you need an ACCESS HRA account. If you do not yet have an ACCESS HRA online account, click here to learn how to create one.

Additionally, you can watch the video below on how to create an account.

If you already have an ACCESS HRA account, scroll down below to learn how to log in to the mobile app.

If you have an iPhone or Andriod device, here’s how to login to your mobile app:

Also, you forgot your User ID or Password, keep reading below for help.

When you open your app on your phone, you will be taken to a screen that looks like the one below:

Enter your Email or Username and Password to login.

Once you’ve entered the correct information, click on the “LOG IN” button as shown below.

If you entered the correct email/username and password, you will be taken to your ACCESS HRA account.

If you forgot your password, continue reading below on how to reset your password.

"New York City ACCESS HRA app login"

Forgot ACCESS HRA Account Password?

If you forgot your ACCESS HRA Password, here’s what to do:

Click on the appropriate “Forgot Your Password” link as shown in the login screen above.

Next, you will be taken to a page like the one below, where you will be asked to enter your Email Address or Username to retrieve your password.

Enter the requested information and click the “SUBMIT” button as shown below.

"New York City ACCESS HRA app password reset"

How to Download the ACCESS HRA Mobile

The mobile app is easy to download and offers a convenient way to free yourself from long telephone wait times by accessing your EBT balance, transactions, and pending deposits.

For your convenience, the app is available for download from the App Store for Apple devices and from the Google Play store for Android devices.

Here’s how:

To download the app:

  1. Go to the App Store or Google Play
  2. Search for “ACCESS HRA” or “Fair Fares”
  3. Click on GET or INSTALL

New York City SNAP EBT FAQs

Here are some of the most frequently asked questions about New York City SNAP/EBT benefits:

Which Grocery Stores Accept New York SNAP EBT Online?

New York is one of the first states first implement SNAP online purchasing. Here’s the list of Grocery stores that accept New York SNAP EBT online:


As of January 2022, Walmart has expanded online grocery purchases to all New York locations. See store details for Pickup and delivery options.


Beginning April 30, 2020, Amazon will offer online grocery purchases across New York through:

  • Amazon Grocery
  • Amazon Fresh (where available)

Although Whole Foods accepts SNAP in stores, online grocery delivery is not available from Whole Foods at this time.


As of December 2020, Aldi is partnering with Instacart to offer online grocery purchases through its New York locations. Find additional details on the Instacart website.

Other Grocery stores that take New York SNAP EBT online include:

  • BJs Wholesale Club
  • Ferreira Foodtown
  • Food Bazaar
  • Foodtown-Freshtown
  • Hannaford
  • Manhattan Fruit Market
  • My Foodtown
  • Price Chopper Supermarkets
  • ShopRite
  • Stop & Shop
  • Tops Market

What items cannot be purchased with SNAP Benefits?

Here is the list of items you cannot purchase with your New York SNAP EBT benefits:

  • Prepared hot foods in grocery stores
  • Any prepared food (hot or cold) sold and meant to be eaten at the store
  • Alcoholic beverages and tobacco
  • Cleaning products, paper products, toiletries, and cooking utensils
  • Pet supplies
  • Items for food preservation such as canning jars and lids, freezer containers, or food wrapping paper
  • Medicines, vitamins, or minerals
  • Items for gardening such as fertilizer and peat moss

Is the Brooklyn Children’s Museum Free with an EBT card?

If you New York food stamps, you and your kids can go to some of the nicest places in New York for free or at a discount price.

This includes the Brooklyn Children’s Museum, which is FREE with an EBT card.

To get in for FREE, just show your New York EBT Card and your photo ID.

Each EBT card allows up to 4 people to get in for free.

However, only general admission is provided free of charge. Special exhibits or attractions are not included in this program.

NYC ACCESS HRA Mobile App Summary

We hope this post on NYC ACCESS HRA Mobile App was helpful to you!

If you have more questions about your New York EBT or SNAP Benefits, please let us know in the comments section below.

For more help on what and where you can use your New York EBT Card, check out our other articles here:
How to Get more SNAP in New York
What Fast Food Restaurants Take EBT in New York?
How to Use New York EBT Online at Amazon
Get Free Admissions with New York EBT Card
How to Get a Free Phone With New York Food Stamps
New York to see 25% Increase in SNAP Benefits
New York EBT Deposit Dates for 2021
12 Facts about SNAP in New York

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